
Episode Summary
Justin Tauber has spent nearly a decade inside one of the world’s biggest tech companies, first in strategic innovation, now leading Salesforce’s global work on ethical and human use of AI. With a background in cognitive science and design thinking, he’s become one of Australia’s most insightful voices on how technology and ethics can (and must) evolve together.
In this episode of In The Blink of AI, Georgie Healy sits down with Justin to unpack what “agentic AI” really means beyond the hype, and how enterprises can adopt it responsibly. Justin shares how scenario planning helps teams prepare for unpredictable futures, why prediction matters less than rehearsal, and how ethical constraints often spark the most original innovations.
They also dig into the growing problem of “shadow AI” inside companies, the trade-offs between startups and enterprises, and why Australia’s best AI opportunity might not be moving fastest, but safest.
If you’ve ever wondered what trust, transparency, and technology look like when they collide, this episode is your blueprint.
Presented By

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Chapters:
00:00 - Intro
05:20 - The rise of multimodal thinking
08:05 - Scenario planning and future rehearsal in AI
09:01 - Inside Salesforce: what an ethical AI team actually does
11:47 - Strategy vs policy: why most “AI strategies” aren’t strategic
13:00 - Safe hammers, safe chainsaws, and the real meaning of safety
15:45 - Trust = character + competence
17:15 - Prediction is less important than rehearsal
19:39 - Why ethics often drives innovation (bendy straws, accessibility, and more)
24:50 - Training ethical thinking like a muscle
26:01 - Shadow AI: the hidden risk inside every company
28:39 - Where bias really comes from, and how to design around it
32:12 - When to use generative vs deterministic AI
36:01 - The privacy paradox: consent, choice, and control
39:00 - Agentic AI explained through drum machines and creativity
46:13 - Startups vs enterprises: who’s taking bigger risks with AI
52:48 - Australia’s AI opportunity: becoming the world’s “safety lab”
Resources
🙋🏻♂️ Justin Tauber: https://www.linkedin.com/in/tauber/












