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Patrick McQuaid

Patrick McQuaid

Group Head of Data, Analytics & AI at NGM Group

Patrick McQuaid is Group Head of Data, Analytics & AI at NGM Group, the customer-owned banking group behind Greater Bank and Newcastle Permanent. He leads the bank's approach to building practical AI capability inside a regulated environment, weighing privacy, risk and customer trust against pressure to chase every new model or tool. Before NGM Group, he held senior data, analytics and digital marketing roles at IBM Business Consulting, PwC, TD and Telstra. He holds the GAICD company-director qualification and has spoken at industry events including CDAO Melbourne. On Day One's Building Tech Teams with James MacDonald, he discussed building AI capability without chasing every new model.

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Career

  1. Now Group Head of Data, Analytics & AI · NGM Group
  2. Earlier Chief Data and Analytics Officer function lead · RACV

Sources: theorg.com

Key moments

Jump straight to the part of How to Build AI Capability Without Chasing Every New Model — Patrick McQuaid, NGM Group you want.

  1. 0:00 Stop arguing about AI models
  2. 0:46 What this episode covers
  3. 1:15 Meet Patrick McQuaid
  4. 1:38 Leading experts without being the deepest technical expert
  5. 4:37 Deployment, flexibility and avoiding model lock-in
  6. 6:45 Vibe coding versus production inside a regulated bank
  7. 8:30 Shadow AI and choosing enterprise tools
  8. 10:10 Junior engineers and hiring for attitude
  9. 16:15 Who should own AI and token costs?
  10. 19:34 Building, buying or partnering for AI capability

Heard on

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Building Tech Teams · 28 July 2026 How to Build AI Capability Without Chasing Every New Model — Patrick McQuaid, NGM Group

NGM Group on Day One

NGM Group NGM Group (Newcastle Greater Mutual Group) is a customer-owned banking group based in Newcastle, NSW, formed by the 2023 merger of Greater Bank and Newcastle Permanent. 1 person · 1 episode →

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Spot something wrong? Suggest a correction Updated 25 September 2026

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