About
I am a customer centric payments solutions professional with over 15 years experience in business development, designing and implementing strategies to improve processes, reduce costs and increase engagement with customers & suppliers.
My strengths are best utilised in quickly breaking down problems and situations to identify strengths and weaknesses, opportunities to improve operational processes and customer experience. I partner closely with my clients to understand their customers, business, operations and processes so I can best deliver game changing solutions in improving costs while enhancing customer experience.
Key Strengths & Experience
★ Payments strategy and customer experience
★ Digital wallets, mobile payments, e-commerce and alternative payment technologies
★ Payment Solutions & Transactional Banking; merchant acquiring - e-commerce and retail POS, payments and receivables management, straight-through processing & CRM integrations,
★ Operational excellence, process improvement and transformation
