Mirko Gropp
General Manager – Digital, Data and Technology at The Living Company
Key moments
Jump straight to the part of The UI Was the Moat: Mirko Gropp, GM of Digital, Data and Technology at The Living Company you want.
- 0:00 Cold open
- 1:39 Headline: AI agents don't need screens
- 3:29 Headline: Headless 360 and the 5% AI value gap
- 5:27 Headline: How AI ends email and password fatigue
- 8:59 Mirko joins live from Dreamforce
- 10:22 The Living Company and the headless shift
- 11:49 Building in 3 months with 2 people who never touch code
- 12:51 Onboarding 10,000 students with 80% old school automation
- 13:53 What chatbot questions reveal, plus Cowork inside Salesforce
- 15:14 Rolling AI out to staff and the super users
Connections
In the room with
Spot something wrong? Suggest a correction Updated 22 October 2026
Produced by W2D1 Media
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