Janice Tan
General Manager, Clinical Innovation at Bupa
Dr Janice Tan is General Manager of Clinical Innovation at Bupa, where she leads the rollout of AI scribes across the company's primary care health centres and oversees clinical governance for new technology. She continues to practise as a GP in south-western Sydney, with expertise spanning women's health, paediatrics and mental health. Tan is Deputy Chair of the RACGP's Digital Health and Innovation Specific Interest Group and co-supervises one of Australia's first digital health and innovation extended-skills GP registrar posts, based at Bupa. She joined Bupa after roles in health tech advisory, investment and Telstra Health. On What The Health with Emily Casey, she discussed HealthGPT and what happens now AI is table stakes.
Career
- Now General Manager, Clinical Innovation · Bupa
- 2010–2017 General Practitioner · General practice clinics, NSW
- From 2022 · Startup Founder, solo mobile GP practice · Doctors in Aged Care
Sources: gpra.org.au
Key moments
Jump straight to the part of HealthGPT and What Happens Now AI Is Table Stakes you want.
- 0:00 Introducing the What the Health Wrap
- 0:07 Guest updates: Heidi's global expansion and life in general practice
- 3:03 The fortnight's five biggest headlines
- 5:11 Heidi's Pressure Points report: adopting AI ahead of governance
- 6:16 Busting the myths about clinicians and technology
- 10:11 Where general practice is heading: voice by default and deeper consults
- 13:00 Patients are bringing their own AI to the consult
- 14:21 Health in ChatGPT and big tech's move into consumer health
- 18:33 Consumer-grade versus clinical-grade care and the regulation gap
- 23:41 Bupa's shift from health insurer to health company
Connections
Spot something wrong? Suggest a correction Updated 25 September 2026
Want a show of your own?
W2D1 Media — the team behind the Day One Network, which helped build Blackbird Ventures' Wild Hearts — builds and produces podcasts for funds, founders and operators. If you want a show built around your brand, let's talk.

