Episode Summary:
Hayden Williams is Senior Product Manager for Existing Customers at MYOB, a cloud-based business management platform fit for Enterprise, SME & startup businesses. In his conversation with Adam, Hayden discusses the evolution that MYOB are going through currently, in which they are working towards becoming a platform which small businesses and startups can use to manage their business in a more holistic way. Hayden also discusses the benefits of shorter, more frequent product updates for SAS companies, as well as his belief that both cryptocurrency and NFTs could play an important role in all kinds of industries in the future, though not in the way that they are currently.
Chapters:
00:00 Introduction to Day One Podcast
00:31 Meet Hayden Williams
00:40 Day-to-Day as a Senior Product Manager
02:06 Customer Base and Startups
02:44 First Exposure to Small Business Ecosystem
04:40 Introduction to Startup Community
06:15 Early Days of MYOB
07:01 Joining MYOB
09:19 MYOB's Evolution
10:56 Transitioning to Online Business
13:48 Cultural Impact on SaaS Transition
14:43 Clarifying MYOB's Purpose
15:26 Tools for Running Businesses
16:27 Keeping Up with Market Changes
19:41 Shaping the Startup Landscape
22:00 Importance of Values in Decision Making
23:13 MYOB's Core Values: Connection, Adaptability, Decisiveness
27:01 Advice for Startups on Relevance
29:24 Importance of Managing Business Fundamentals
32:01 Embracing Failure in Startups
33:05 Impact of Crypto and NFTs on Startups
36:49 Closing Remarks
