Steve Hind
Co-Founder and CEO
“If you're using AI to create great outcomes for your customers, you're an AI company.” Hear the conversation
2 episodes All companies 
Lorikeet
2 conversations across 1 show.
Meet the people behind the company.
Latest conversation · In The Blink Of AI
Replay Ep - Building AI Support So Good, You’ll Wonder: Is This Really AI? | Steve Hind, LorikeetAbout Lorikeet
Lorikeet is a Sydney-founded AI customer support company. Its AI concierge resolves complex customer enquiries across chat, email, SMS and voice for regulated businesses such as financial services, healthcare and insurance companies. Steve Hind (CEO) and Jamie Hall (CTO) founded it in 2023 under the name Optech. Lorikeet raised a US$35 million Series A in August 2025, led by QED Investors, and has staff in Sydney and the US.
- Sector
- AI customer support platform
- Business model
- B2B SaaS (AI customer support)
- Founders
- Steve Hind, Jamie Hall
- Headquarters
- Sydney
Sources: lorikeetcx.ai, lorikeetcx.ai, startupdaily.net
The people on Day One.
Hear from the team.
Milestones.
- Founded (originally as Optech)startupdaily.net
- Raised $35M Series A to build AI customer conciergesprnewswire.com
- Raised $9M more as demand for AI support agents surgedprnewswire.com
In conversation.
Moments from other conversations on the network where Lorikeet comes up.
“when Steve from Lorikeet was on the show recently, he specifically mentioned the displacement of typesetters, which are kind of like a graphic designer that move imagery.”
On In The Blink Of AI with Georgie Healy
Georgie Healy answers: Will AI Take Your Job? How to Thrive in an AI-Driven Future · 4:25In the news.
Thinking of working at Lorikeet?
Hear how the team works in their own words, then see the open roles.
More companies on Day One.
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