Angela Shi
Founder & CEO at Empathetic AI
Angela Shi is an Australian entrepreneur and AI specialist, recognized as a LinkedIn Top Voice in AI. She is the founder and CEO of Empathetic AI, a pioneering startup that introduced Australia's first AI Tax Copilot, Luna. Luna is designed to assist tax professionals by analyzing complex tax scenarios, providing instant answers with reasoning, offering real-time updates on Australian Taxation Office (ATO) cases and private rulings, and conducting automatic reference checks.
In their own words
From Simplifying Taxes with AI: Inside Angela Shi’s Journey with Luna at Empathetic AI · In The Blink Of AIYou have to be comfortable for being uncomfortable. We shouldn't have the victim mentality, because your energy gonna affect your luck.
Key moments
Jump straight to the part of Simplifying Taxes with AI: Inside Angela Shi’s Journey with Luna at Empathetic AI you want.
- 3:11 Empathetic AI's Rapid Growth and Building a Community
- 6:11 Introducing Luna, the AI Tax Assistant
- 10:11 Building Luna: Data Sources and Model Training
- 14:36 Handling Data Sensitivity and Compliance
- 17:51 Updating Luna with Changes in Legislation
- 21:10 The Role of Human Expertise in AI Development
- 24:20 Angela's Journey from CFO to AI Founder
- 28:01 Challenges of Entrepreneurship and Continuous Learning
- 36:09 Overcoming Personal Obstacles and Finding Meaning
- 38:38 Rapid-Fire Questions and Insights
Connections
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