Steve Hind
Co-Founder and CEO
“If you're using AI to create great outcomes for your customers, you're an AI company.” Hear the conversation
2 episodes All companies 
Lorikeet
2 conversations across 1 show.
Meet the people behind the company.
Latest conversation · In The Blink Of AI
Replay Ep - Building AI Support So Good, You’ll Wonder: Is This Really AI? | Steve Hind, LorikeetAbout Lorikeet
Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots. Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions. We work with high growth, innovative companies in fields like FinTech and HealthTech who care about the quality of their customer experience.
- Sector
- AI customer support platform
- Business model
- B2B SaaS (AI customer support)
- Founders
- Steve Hind, Jamie Hall
- Headquarters
- Sydney
Sources: lorikeetcx.ai, lorikeetcx.ai, startupdaily.net
The people on Day One.
Hear from the team.
Milestones.
- Founded (originally as Optech)startupdaily.net
- Raised $35M Series A to build AI customer conciergesprnewswire.com
- Raised $9M more as demand for AI support agents surgedprnewswire.com
In conversation.
Moments from other conversations on the network where Lorikeet comes up.
“when Steve from Lorikeet was on the show recently, he specifically mentioned the displacement of typesetters, which are kind of like a graphic designer that move imagery.”
On In The Blink Of AI with Georgie Healy
Georgie Healy answers: Will AI Take Your Job? How to Thrive in an AI-Driven Future · 4:25In the news.
Thinking of working at Lorikeet?
Hear how the team works in their own words, then see the open roles.
More companies on Day One.
Spot something wrong? Suggest a correctionUpdated 28 October 2026
Be part of
the conversation.
Put your brand alongside the voices founders, investors and operators come to hear.
Explore sponsorshipWant a show like this for your fund or company?
We're W2D1 Media — the team behind the Day One Network, and we helped build Blackbird Ventures' Wild Hearts. We turn podcasts into trust, authority and pipeline.
