In The Blink Of AI with Georgie Healy 
About Mirko Gropp
Mirko Gropp is General Manager – Digital, Data and Technology at The Living Company, the Australian residential group that grew out of Scape Student Living and now covers student accommodation through Scape, Rent-to-Live Co. and retirement living through Aveo.
In 2025, as Scape's GM Digital, Information and Technology, he worked on connecting the business's platforms and on Salesforce AI agents that answer student residents' questions around the clock, with a target of resolving half of all enquiries that way.
Recorded live at Dreamforce in 2026, his conversation with Georgie Healy on In The Blink Of AI covered why the user interface is no longer software's moat, rolling out AI through a small group of super users, and the company's plans for an AI agent in senior living.
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- AI, Leadership, Product
In conversation.
1 episode
In The Blink Of AI with Georgie Healy Go straight to the good bits.
Key moments from The UI Was the Moat: Mirko Gropp, GM of Digital, Data and Technology at The Living Company.
- 0:00Cold open
- 1:39Headline: AI agents don't need screens
- 3:29Headline: Headless 360 and the 5% AI value gap
- 5:27Headline: How AI ends email and password fatigue
- 8:59Mirko joins live from Dreamforce
- 10:22The Living Company and the headless shift
- 11:49Building in 3 months with 2 people who never touch code
- 12:51Onboarding 10,000 students with 80% old school automation
- 13:53What chatbot questions reveal, plus Cowork inside Salesforce
- 15:14Rolling AI out to staff and the super users
The Living Company on Day One
The Living Company, formerly Scape, is a Sydney-based developer, owner-operator and fund manager of residential property in Australia.
1 person · 1 episodeAcross the network.
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Spot something wrong? Suggest a correctionUpdated 29 October 2026
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