MYOB is a comprehensive business software provider that offers solutions for various business needs, including accounting, payroll, and enterprise resource planning (ERP). The company caters to sole operators, small businesses, medium to large businesses, and accountants and bookkeepers. MYOB provides a range of products such as MYOB Business Lite, MYOB Business Pro, and MYOB AccountRight, which are designed to help businesses manage invoicing, payments, tax, expenses, payroll, inventory, and financial reporting. The platform is accessible on both desktop and mobile devices, allowing users to manage their business operations from anywhere. MYOB also integrates with over 350 apps and banks, enhancing its functionality and ease of use. The company is recognized for its innovation and customer satisfaction, having won several awards, including Canstar Blue's Most Satisfied Customers for Small Business Accounting Software in 2023-2024.
Team
Hayden Williams
Group Product Manager
Hayden Williams is a seasoned professional based in Melbourne, Australia, currently serving as the Group Product Manager for the SME Platform at MYOB. With a robust background in product management and operations, Hayden has held various leadership roles at MYOB, including Senior Product Manager and Head of Client Success. He has also contributed as an Advisor at Parpera. Hayden's career is marked by his expertise in driving client engagement, product marketing, and service delivery, particularly in the financial services sector. His leadership has been instrumental in enhancing customer satisfaction and operational efficiency across multiple teams and projects.
Emma Fawcett
Executive General Manager SME
Emma Fawcett is an accomplished executive and commercial business leader, currently serving as the Executive General Manager SME at MYOB in Melbourne, Australia. With a robust track record in delivering exceptional customer and financial results in B2B and digital businesses, Emma has a passion for building and scaling new ventures, transforming linear businesses, and leading diverse teams to achieve outstanding outcomes.At MYOB, Emma oversees the SME team, focusing on design, technology, product development, marketing, sales, and customer support to deliver exceptional results for both customers and the business. Her role includes launching new products, scaling existing ones, integrating acquisitions, and transforming business segments.Previously, Emma held significant roles at News Corp Australia, where she led commercial product teams and platform businesses, including News Xtend and News Connect. Her leadership was instrumental in developing new market channels and achieving substantial digital growth.Emma's career is marked by her dedication to customer growth and her recognition in various trade publications, including being named among 'women to watch' and '30 under 30'. In 2020, she was a finalist for the Women in Digital 'Executive Leader of the Year' award. Emma holds a Graduate Certificate in Marketing from H.I.T and has been involved in various leadership roles across the digital marketing and advertising sectors.
