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Zendesk
1 conversation across 1 show.
Meet the people behind the company.
Latest conversation · In The Blink Of AI
The Right and Wrong Way to Use AI Agents in Customer Service with Jason Maynard, CTO of ZendeskAbout Zendesk
Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow.
- Sector
- Customer service software
- Business model
- B2B SaaS
- Founded
- 2007
- Headquarters
- San Francisco, US
- Offices
- San Francisco (HQ), Copenhagen, Dublin, London, Melbourne, Singapore and 16 other cities
- Status
- Privately held; acquired by an investor group led by Hellman & Friedman and Permira (November 2022)
Sources: en.wikipedia.org, zendesk.com, permira.com
The people on Day One.
Hear from the team.
Milestones.
- Founded in Copenhagen by Svane, Aghassipour, Primdahlen.wikipedia.org
- Relocated headquarters to San Franciscoen.wikipedia.org
- IPO on NYSE at US$1.7B valuationen.wikipedia.org
- Acquired by Hellman & Friedman and Permira for US$10.2Ben.wikipedia.org
In conversation.
Moments from other conversations on the network where Zendesk comes up.
“I think it's actually kind of fun to just see like how a bug in Zendesk being reported can then trigger like the Decagon agent that pulls all the other feedback about that bug, which then passes on to Claude Code, which writes the code”
“In Sweden, they have Klarna. They also had Spotify. In Denmark, they had Zendesk as an example. And so they had seen a couple of these examples of like really outsized large tech outcomes.”
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Spot something wrong? Suggest a correctionUpdated 28 October 2026
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